Part of the Italian based Trend Group, Granite Transformations is the number one name in home installations across the world. Installing 8,000 kitchen and bathrooms a month and with a turnover in excess of £200 million, they have 700 employees in 50 countries, including 5 production plants.
The business has continued to grow by double digits in some store locations year-on-year, even during economic downturns, and believe that Dale Carnegie have been instrumental in helping them achieveing those results. The long-term benefits of this 5-year partnership include creating an enjoyable and dynamic organisation that puts its franchise owners first.
課題点
Granite Transformations are committed to the long-term development of all their franchisees.
In order to create a business that could succeed in a competitive market they wanted a development programme that would enable the franchisees to see themselves as part of a big team, whilst giving them the skills and techniques to be more confident, resilient and ultimately successful.
解決策
After assessing the business needs it was proposed that Dale Carnegie’s range of open programmes would most fit the franchisee model of the business.
The option of spaced or continuous learning has enabled delegates to attend the courses without it impacting on the day-to-day challenges of running their own businesses.
結果
As a result, Granite Transformations have continued to grow double digits in some store locations year-on-year, even during economic downturns, and believe that Dale Carnegie have been instrumental in helping them achieving those results.
The long-term benefits of this 5-year partnership include creating an enjoyable and dynamic organisation that puts its franchise owners first.
As a result of working with Dale Carnegie, the team have a far greater focus on people and the consequence of that change has led to outstanding results for our organisation.
I have seen marked increases in confidence in each of my team when presenting, managing our customers and simply interacting with each other. In our game when our franchise owners are successful so are we. We continue to add between 5-10 new franchise partners each year and we enjoy watching them thrive.
My advice to anybody considering using Dale Carnegie is Do Not Hesitate!”
