Dale Carnegie Training of NE Ohio, Western PA, Central PA, Hudson Valley NY
724.263.5594 • john.glaneman@dalecarnegie.com
dalecarnegie.com
Then perhaps The Dale Carnegie Journey for Healthcare Professionals is the answer you may have been seeking.
Journey Summary: Step 1. Meeting with key stakeholders
Step 2. Certified Trainer visits facility for day tour
Step 3. Benchmarking competency Pre-assessment for up to 24 participants
Step 4. Attitude for Compassionate Service Orientation Session
Step 5. Eight session course custom built by healthcare professionals for healthcare professionals with daily huddle reinforcement and virtual make up sessions for those called away by emergencies
Step 6. 30-60-90 day virtual sustainment sessions
Step 7. Post Assessment Step 8. Meeting with key stakeholders


