Work with Dale Carnegie
The Director of Sales, NYCOE is accountable for overall sales performance across the New York City and Long Island market, with responsibility for both new customer acquisition and existing customer revenue growth.
This role blends hands-on selling, sales leadership, and strategic management. The Director of Sales leads and develops the NYCOE sales team, directly participates in key enterprise opportunities, and ensures consistent execution of Dale Carnegie’s consultative, relationship-driven sales approach.
The role reports to senior leadership and partners closely with marketing, solution design, delivery, and operations teams to achieve regional growth objectives.
Market Growth & Revenue Leadership
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Own and deliver overall sales results for the NYCOE, including new customer acquisition and expansion of existing accounts
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Establish and execute a comprehensive regional growth strategy aligned with budget, market opportunity, and corporate priorities
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Personally lead and close strategic, high-impact enterprise opportunities across New York City and Long Island
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Ensure balanced focus across hunting new logos and deepening long-term customer partnerships
Sales Team Leadership & Development
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Lead, coach, and develop a high-performing sales team, spanning new business development and account management roles
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Recruit, onboard, and retain top sales talent, ensuring alignment with Dale Carnegie values, performance standards, and relationship principles
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Build a culture of accountability, collaboration, continuous learning, and consistent execution
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Serve as an active sales coach, providing guidance on discovery, executive engagement, proposal strategy, and closing
Enterprise Selling & Client Engagement
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Operate as a senior sales leader and trusted advisor in executive-level conversations
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Model consultative selling behaviors that focus on customer challenges, outcomes, and long-term value
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Build and maintain strong relationships with senior leaders across HR, Learning & Development, Sales, Customer Service, and executive leadership teams
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Support existing customer relationships to ensure renewals, expansions, and long-term account growth
Sales Operations, Forecasting & Performance
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Maintain accurate pipeline management, forecasting, and revenue tracking using Salesforce and other sales tools
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Monitor key performance indicators for both individual contributors and the overall NYCOE sales organization
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Report sales performance, market trends, and growth insights to senior leadership with discipline and accuracy
Cross-Functional Collaboration
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Partner closely with Marketing, Solution Design, Delivery, and Rollout Management teams to ensure coordinated go-to-market execution
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Share market intelligence, competitive insights, and customer feedback to inform solution positioning and regional strategy
Who You Are
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A proven sales leader who has successfully driven revenue growth through both new business acquisition and account expansion
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A player–coach who enjoys closing business personally while developing others to perform at a high level
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Deeply skilled in consultative, enterprise-level selling and executive engagement
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Highly disciplined in forecasting, pipeline management, and performance tracking
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An entrepreneurial leader energized by building, growing, and scaling a sales organization in a large, complex market
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A role model for Dale Carnegie’s relationship principles, culture, and legacy
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Bachelor’s degree required
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7–10+ years of progressive experience in B2B sales and sales leadership roles
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Demonstrated success leading teams responsible for both new business development and existing customer growth
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Strong background in consultative, solution-based sales environments (professional services, leadership development, training, or similar preferred)
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Experience with P&L responsibility, budgeting, and forecasting
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Extensive experience using Salesforce to manage pipeline, performance, and forecasting
To apply for this position, please send your resume to HR@dalecarnegie.com
Sales – Enterprise New Business Development Consultant
Department: COE
Direct Reports:
Reports To: Director of Sales
Job Status: Exempt
Office Location: NYC
The Enterprise New Business Development Consultant is a growth-focused sales role responsible for acquiring new customers across New York City and Long Island. This role is deliberately oriented toward market expansion and new logo acquisition, while laying the foundation for long-term enterprise partnerships.
You will act as a trusted business advisor, engaging senior leaders in conversations about leadership, sales, presentations, customer service, and organizational effectiveness, and positioning Dale Carnegie as a strategic partner for long-term growth.
New Business Development & Market Expansion
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Identify, pursue, and close new enterprise customers across New York City and Long Island
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Build a strong pipeline through proactive outbound activity including executive outreach, networking, referrals, and social selling
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Develop and execute a strategic territory plan that capitalizes on the size, industry mix, and growth potential of the New York metro market
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Engage senior decision-makers in discovery conversations focused on business challenges, leadership priorities, and performance outcomes
Full-Cycle Sales Execution
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Own the end-to-end sales process, from initial outreach through discovery, solution design, proposal development, negotiation, and close; team with Dale Carnegie solution designers and SMEs as appropriate
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Deliver compelling, insight-led presentations that provide an overview of Dale Carnegie capabilities and connect our solutions to measurable business results
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Maintain accurate pipeline, activity tracking, and forecasting in CRM systems (Salesforce preferred)
Relationship Building with Senior Leaders
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Establish credibility and trust with senior leaders in HR, Learning & Development, Sales, Customer Service, and Business Leadership
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Position Dale Carnegie as a long-term strategic partner, not a transactional vendor
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Collaborate post-close to ensure strong launch and implementation, paving the way for expansion
Cross-Functional Collaboration
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Partner with Marketing, Sales Leadership, Delivery and Rollout Management teams to align outreach, messaging, and execution
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Share market intelligence and customer insights to support growth strategies and solution positioning
Who You Are
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A hunter-minded sales professional energized by opening doors, winning new business, and exceeding sales targets
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Highly effective in consultative discovery, capabilities overviews, and executive-level selling
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Disciplined in managing territory, pipeline, and activity in a high-opportunity market
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Confident storyteller who can articulate value, impact, and ROI
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Persistent, competitive, and resilient in a complex enterprise sales environment
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Collaborative and aligned with a relationship-first, values-driven culture
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Bachelor’s degree or equivalent professional experience required
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3–5+ years of B2B sales experience with a strong emphasis on new business development
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Demonstrated success selling into complex organizations and navigating multi-stakeholder buying cycles
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Experience selling professional services, leadership development, coaching, or L&D solutions preferred
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Proven ability to build pipeline, close new logos, and consistently achieve or exceed targets
Ideal Candidate Profile
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3–5+ years of B2B sales experience with strong new business focus
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Proven ability to prospect, build pipeline, and close new logos
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Consultative selling background (professional services, leadership development, L\&D, SaaS, or similar strongly preferred)
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Disciplined, competitive, and resilient in enterprise sales environments
To apply for this position, please send your resume to HR@dalecarnegie.com
Senior Manager of Brand Marketing & Communications
Department: Marketing
Direct Reports: None
Reports To: None
Job Status: Exempt – Full-time
Office Location: Remote
The Senior Manager of Brand Storytelling & Communications is a key brand steward for Dale Carnegie, responsible for elevating, evolving, and expressing the brand across every touchpoint. This role leads the development of a modern, insightdriven brand platform and brings it to life through compelling storytelling, integrated communications, and breakthrough creative.
This leader ensures that Dale Carnegie’s unique value proposition—rooted in over a century of humantransformation expertise—is consistently communicated to global audiences. The mandate is to strengthen brand equity, increase awareness, and position Dale Carnegie as the undisputed leader in professional development, coaching, and enterprise transformation solutions.
This role will help Dale Carnegie stand out in a crowded market, appeal to largeenterprise B2B buyers, engage new consumer audiences, and reinforce our position as both the provider of choice and a worldclass franchisor.
Brand Building & Strategic Positioning
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Evolve, refine, and champion a distinctive brand strategy and positioning that differentiates Dale Carnegie within the global learning, coaching, and professional development landscape.
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Work with agency partners to build and maintain a cohesive brand narrative that reflects our legacy, personcentered philosophy, and modern relevance.
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Lead crossfunctional alignment to ensure consistent brand expression across marketing, sales, product, and franchise partners.
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Oversee activation of brand guidelines, creative systems, and messaging frameworks to elevate the quality and consistency of the brand worldwide.
Brand Storytelling & Creative Direction
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Lead brand storytelling across channels, working with channel owners to transform insights into compelling narratives that drive awareness, engagement, and preference.
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Provide creative input for marketing campaigns, content, digital assets, and thoughtleadership initiatives, ensuring all work reflects the brand’s voice and purpose.
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Manage and guide external creative agencies and partners to deliver breakthrough, content to build the brand.
Integrated Marketing & Communications
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Contribute to integrated communications plans that increase brand visibility, strengthen perception, and support commercial goals for both B2B and B2C audiences.
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Introduce deeper customer insights and datadriven strategies to modernize marketing efforts, including digital, CRM, social, and content marketing.
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Design cohesive brand and marketing programs that engage franchisees, global partners, enterprise buyers, learners, employees, and shareholders.
Public Relations, Executive Communications & Thought Leadership
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Lead PR strategy to position Dale Carnegie and its leaders as authorities in leadership development, culture transformation, and human performance.
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Build and maintain communication systems that ensure clear, timely, and strategic messaging for internal and external stakeholders.
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Support CEO and executive communications for major initiatives, announcements, and thoughtleadership moments.
Brand Experience & Customer Engagement
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Create strategies that enhance the brand experience throughout the customer lifecycle, driving acquisition, loyalty, retention, and advocacy.
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Work with crossfunctional teams and agency partners to ensure the brand comes to life across digital platforms, events, sales enablement, and franchise interactions.
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Analyze market, competitor, and audience insights to guide brand and communication strategy.
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Translate insights into actionable plans that strengthen market presence and accelerate enterprise objectives.
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Deep experience in B2B brand building, brand storytelling, and integrated communications.
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Experience working with or inside a global brand, consultancy, or agency is preferred.
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Exceptional collaborator and communicator with ability to connect brand strategy to creative execution.
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Equally comfortable shaping highlevel strategy and rolling up sleeves to execute.
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Strong track record creating and scaling branddriven marketing programs that shift perception and grow awareness.
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Bachelor’s degree
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Proven success building brand strategy and partnering on creative development, campaigns, digital marketing, content, and analytics.
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5-7 years of experience in brand marketing, communications, or related leadership roles, ideally in a consultancy, or agency.
To apply for this position, please send your resume to HR@dalecarnegie.com
Business Developer
Department: Regional Growth
Direct Reports: N/A
Reports To: VP Global Growth and Managed Services
Job Status: Exempt
Office Location: London Region Virtual (EMEA)
- Generate a consistent pipeline of qualified enterprise leads by identifying and engaging decision-makers across mid-to-large organizations.
- Initiate strategic outreach campaigns using a mix of digital channels, networking, and referrals to connect with senior leaders in HR, L&D, and business transformation.
- Set high-quality appointments that align with the sales team’s target accounts and revenue goals, ensuring strong conversion potential.
- Own the top-of-funnel process with precision - prospecting, qualifying, and nurturing leads to accelerate sales cycles.
- Collaborate with enterprise sales teams to tailor outreach strategies based on industry verticals, business challenges, and organizational priorities.
- Leverage CRM and analytics tools to track performance, optimize lead generation tactics, and report on key metrics such as lead quality, appointment conversion, and pipeline contribution.
- Continuously refine messaging and outreach based on market feedback, buyer behavior, and campaign performance to maximize engagement and ROI.
- Collaborate cross-functionally with sales and marketing to align messaging and maximize campaign impact.
- Continuously improve lead generation tactics based on data insights, market feedback, and performance metrics.
- Minimum 3 - 5 years of experience in business development or lead generation within the professional training, coaching, or HR services industry.
- Demonstrated success in generating leads that convert into revenue-generating opportunities.
- Deep understanding of the EMEA market is a strong advantage.
- Ability to navigate diverse business cultures.
- Strong communication, negotiation, and relationship-building skills.
- Highly self-driven with a results-first mindset and a passion for exceeding targets.
- Proficiency in CRM systems (e.g., Salesforce, HubSpot) and digital outreach tools.
- Fluent in English; additional EMEA languages are a strong advantage.
Performance Metrics:
- Number of qualified leads generated per month.
- Appointment-to-conversion ratio.
- Contribution to quarterly sales pipeline targets.
- CRM accuracy and activity tracking.
- Responsiveness and follow-up efficiency.
To apply for this position, please send your resume to HR@dalecarnegie.com
Franchise Sales Support Consultant, Digital Solutions
Department: Sales
Reports To: Senior Director of Franchise Sales Support
Job Status: Exempt - Full-time
Office Location: Remote
The Digital Sales Solutions Consultant is responsible for growing revenue by working both in open territory to sell digital and in-person solutions directly to organizations as well as with Franchisees to sell global and online solutions to their clients. Drive business for DC Unlimited Subscription opportunities directly with clients and by supporting franchises. Develop new business opportunities within the mid-sized to large enterprise training market.
- Open Territory Sales
- Prospect as needed to schedule client meetings to achieve sales targets.
- Prospect and sell in open (non-franchised) territories as assigned.
- Build relationships with organizations and sell DC Unlimited solutions directly to clients within open territories.
- Take initiative to follow up on leads quickly and thoroughly to ensure potential clients remain warm through the entire sales process.
- Hold discovery calls with clients in open territory
- Build client focused solutions with DC Unlimited Subscription or Digital solutions based on discovered client needs
- Work with digital team to properly establish solution according to client needs
- Schedule Launch calls with client stakeholders and, if applicable, selected participants to ensure their DC Unlimited training solutions begins smoothly and with confidence.
- Remain in contact with client throughout life cycle of their subscription plan with plan to renew business the following year.
- Upsell existing subscriptions
- Franchise Support DC Unlimited Sales:
- All the responsibilities mentioned above just including the franchise sales rep as primary client relationship manager. Supporting franchises in the same steps
- Establish strong relationships with franchisees assigned to you so they trust you to meet with their clients to collaborate and present learning solutions that require DC&A involvement.
- Review existing global accounts and create sales plans to expand them globally.
- Be the subject matter expert in DC Unlimited Solutions and Franchise Sales Support roles to ensure franchisees know, with confidence, their support from DC&A is sound and complete.
- Gain and maintain knowledge of products and content areas with the ability to communicate features and benefits that motivates sales reps and franchisees.
- Gain and maintain knowledge of in-person programs and competency models.
- Gain and maintain knowledge of assessments and ability to articulate difference between assessment options, wholesale pricing and suggested retail pricing.
- Collaborate with field sales and franchisees and team to help expand client solutions and grow business.
- Meet with global account selling franchisees to secure referrals outside of their territory.
- Work with enterprise solutions team to “package” digital solutions for each global account sold.
- BS/BA in Business
- 5 years of relevant experience in supporting sales teams
- Must be self-motivated with a proven track record supporting global sales organizations
- Must have sense of urgency when following up with people
- Candidate must be organized and experienced with sales cycle
- Must have experience with salesforce.com software
- Experience working with an indirect or channel sales model preferred
- Excellent communication skills
- Superb follow up skills
- Strong attention to detail
- Excellent customer service skills with welcoming and friendly attitude
- Adept at working in a team environment, virtual team experience preferred
- Excellent computer and software skills, ability and eagerness to learn new software quickly
Director of Enterprise Solutions, Americas
- Increase franchisee collections, DC&A revenue and repeat business by selling multi-year contracts to large enterprise clients.
- Build an effective territory sales plan by identifying franchised territories with the most growth potential, including:
- High-performing franchisees who need support selling and submitting global accounts, and who might agree to allow DC&A to expand those accounts beyond their original scope (growth services), or organize global deliveries on their behalf (managed services)
- Franchisees who are not meeting minimum annual production targets, enabling you to sell enterprise accounts in their territories.
- Smaller franchisees without enterprise account expertise who may want you to sell on their behalf (growth services).
- Establish strong relationships with these franchisees so they trust you to meet with their clients to collaborate and present learning solutions that require DC&A involvement.
- Review existing global accounts and create sales plans to expand them globally.
- Prospect as needed to ensure you schedule at least as many client meetings per month to achieve sales targets.
- Prospect and sell in open (non-franchised) territories as assigned.
- Gain and maintain knowledge of digital products and content areas with the ability to communicate features and benefits that motivates sales reps and franchisees.
- Gain and maintain knowledge of in-person programs and competency models.
- Gain and maintain knowledge of assessments and ability to articulate difference between assessment options, wholesale pricing and suggested retail pricing.
- Collaborate with field sales and franchisees and team-sell.
- Meet with global account selling franchisees to secure referrals outside of their territory.
- Meet with existing clients with business across territories with no central account management to secure global account agreements.
- Work with enterprise solutions team to “package” digital solutions for each global account sold.
- BS/BA in Business
- 5 years of relevant experience in supporting sales teams
- Must be self-motivated with a proven track record supporting global sales organizations
- Candidate must be organized and familiar with sales processes
- Experience with salesforce.com software
- Experience working with an indirect or channel sales model preferred
- Excellent communication skills
- Strong attention to detail, great follow-through
- Strong customer service skills and a friendly attitude
- Adept at working in a team environment, virtual team experience preferred
- Excellent computer and software skills, ability to learn new software quickly
- Fluent in Spanish is preferred
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Medical
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Dental
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Vision
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Company-paid life insurance
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Company-paid short- and long-term disability insurance
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401K Plan
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Flexible Spending Account
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Health Savings Account
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Employee Assistance Program
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Vacation and Personal Days
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Paid Holidays
Operations Manager, Managed Services
- Lead a dedicated, growing team of ten, responsible for the seamless operations of managed services.
- Collaborate with sales teams and franchisees to tailor and deliver global learning solutions, ensuring high satisfaction levels across training, assessment, and coaching.
- Engage with leaders and team members across EMEA, the US, and the Philippines to guarantee responsiveness and accuracy, fostering a culture of excellence.
- Mentor and develop a high-performing operations team, instilling a spirit of teamwork and innovation.
2. Process Improvement
- Proactively identify opportunities for process enhancement, implementing solutions to streamline efficiency and productivity.
- Utilize key performance indicators (KPIs) to inform and drive continuous improvement initiatives.
3. Resource Management
- Strategically manage resources, balancing team members, overhead, and direct costs to meet operational demands effectively.
4. Budget Management
- Oversee operational budgets, ensuring cost-effective management of resources.
- Implement cost-saving strategies without compromising service quality.
5. Quality Assurance
- Uphold stringent quality standards in all operations, maintaining high Net Promoter Scores (NPS) through rigorous quality control measures.
6. Risk Management
- Anticipate potential risks, devising strategies to mitigate their impact on operations.
7. Stakeholder Communication
- Foster transparent communication with stakeholders, providing regular updates and addressing concerns proactively.
- Solicit and incorporate franchisee feedback to refine processes and enhance communication.
- Maintain proactive communication with trainers and franchisees, ensuring alignment on project objectives.
8. Finance Coordination
- Ensure accurate and timely invoicing, maintaining close coordination with the finance department.
- Bachelor’s degree in business administration or a related field.
- Demonstrated expertise in operations management, with a preference for experience in learning solutions.
- Exceptional leadership and team management capabilities.
- Strong analytical, problem-solving, and decision-making skills.
- Proficiency in Microsoft Office Suite, especially Excel.
- Excellent communication and interpersonal abilities.
- Adaptability to thrive in a fast-paced and dynamic environment.
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Medical
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Dental
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Vision
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Company-paid life insurance
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Company-paid short- and long-term disability insurance
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401K Plan
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Flexible Spending Account
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Health Savings Account
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Employee Assistance Program
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Vacation and Personal Days
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Paid Holidays
- Bachelor’s degree in marketing, Business Administration, or related field.
- Proven experience in B2B marketing within the service industry, with a strong understanding of B2B sales cycles and customer journeys.
- Excellent written and verbal communication skills, with the ability to craft compelling content and articulate complex ideas.
- Proficiency in marketing automation and CRM tools (e.g., HubSpot, Salesforce) to manage campaigns and track performance.
- Strong analytical skills and data-driven thinking, with the ability to interpret and leverage marketing analytics and metrics.
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Medical
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Dental
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Vision
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Company-paid life insurance
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Company-paid short- and long-term disability insurance
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401K Plan
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Flexible Spending Account
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Health Savings Account
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Employee Assistance Program
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Vacation and Personal Days
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Paid Holidays
Lead Director of Product and Content Integration
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Lead and coordinate all product related activities for the eVolve Learning Platform for various learner’s engagement and integrate DC&A’s unique delivery methodology in trainer-led programs.
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Works with product managers, product services, and accreditation specialists as well as marketing, sales, franchising, and training team members to create, develop, and launch new and improved learning solutions that deliver on the brand promise.
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Oversees the development of all learning solutions developed for the global network of Dale Carnegie Training.
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Works with project manager(s) to ensure that the development of learning solutions follows the product-to-market process to launch on time and on budget.
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Mentors and guides a team of instructional/product designers to plan, design, develop, and evaluate learning solutions in a variety of formats including blended, eLearning, flipped, mobile, virtual, and traditional classroom approaches to support the eVolve Learning platform.
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Works with the team to organize course content to produce curriculum that meets prescribed learning outcomes.
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Works hand-in-hand with DC&A and Franchisees on implementing concepts in our centers & delivered digitally that are designed around the consumer and demonstrate leading innovation ideas and concepts.
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Leads innovation by actively participating in the development of new concepts, services and product development, demand drivers and implementation plans.
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Assesses new opportunities and trends that are emerging within the training and self-improvement industry including disruptive technologies and provides a perspective on risk/ability to recreate though a Dale Carnegie lens and that support our current business model.
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Oversees and works with individuals and businesses to identify, explore, and analyze new opportunities and develop new strategic business initiatives that support growth objectives of the organization.
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Develops customer focus groups (in partnership with Director of Research) and uses feedback from customers to gain insight into the market. Apply learnings to improve both future and current technology & products.
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Bachelor's degree in related field
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Experience working in the classroom as a trainer/facilitator
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Experience managing a team, preferably a virtual team
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Experience working with the development of soft-skills training
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A strong working knowledge of instructional design for classroom, eLearning and blended environments
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Working knowledge of instructional design tools & methodologies
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Demonstrated skills in developing and delivering innovative, creative, courseware
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Proficient experience with authoring tools such as Articulate Studio, Articulate Storyline and Captivate (a plus), and/or other comparable development tools
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Must be technologically independent and able to work as part of a virtual team
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Demonstrated project management skills; ability to supervise and manage multiple projects and meet deadlines.
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5+ years of experience with product and technology/platform development
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Knowledge of the Learning Industry (adult learning) and/or Professional Development Field are desired
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Overall aesthetic sensibility with the ability to visualize, conceptualize and imagine new customer solutions
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Passion for human centered design and past application
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On hands experience in an agile organization, leading the design and measurement of new initiatives
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Love of developing human potential
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Medical
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Dental
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Vision
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Company-paid life insurance
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Company-paid short- and long-term disability insurance
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401K Plan
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Flexible Spending Account
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Health Savings Account
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Employee Assistance Program
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Vacation and Personal Days
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Paid Holidays
Sales Manager
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Produces substantial top-line revenue over the course of the first 9 to 12 months on the job.
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Keeps informed of new products and go-to-market strategy.
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Earns the trust and respect of the existing COE sales team members.
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Leads and manages sales team.
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Develops and increases sales revenues to meet assigned targets.
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Develop and coach sales teams for greater responsibility and growth.
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Oversee the process of recruiting and retaining the sales team members of the Center and ensure that the standards, values, and culture never deteriorate.
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Achieve sales goals that align with the budget for the New York Center of Excellence.
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Tracking vital information through Salesforce and other tools on the Center’s pipeline, closed/won, revenue.
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Reporting vital information on the Center’s overall sales performance to Senior Leadership.
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Bachelor’s degree required plus minimum 5 years’ experience in B2B C-Level sales.
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Track record of meeting or exceeding sales goals individually.
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Strong background in developing and understanding the process or techniques of promoting and selling intangible business solutions.
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Extensive experience using Salesforce to measure and drive sales performance.
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Good sense of administrative and business practices.
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Experience leading business development initiatives.
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Strong business and financial acumen.
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An entrepreneurial approach in forging relationships with organizations and their leaders.
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Must possess a high level of interpersonal skills including people development.
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Ability to interact and communicate effectively with individuals at all levels of the organization.
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Must possess excellent written communication skills.
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Solid Consultative Sales background where one approaches an opportunity acting more like an advisor/consultant rather than a Salesperson to ensure that we are selling solutions based on the clients and problems (not just selling a product/tangible good).
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Successful sales leader with a strategic approach to consultative sales.
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Effective sales coach that has successfully hired, motivated & developed teams for greater responsibility and growth (Account Management/Business Development).
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Has had experience with and successfully managed P&L/budget responsibility.
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A leader of people with strong team-building resources that align with our Relationship Principles & Legacy.
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Ability to consistently achieve team sales targets regardless of circumstances.
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Medical
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Dental
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Vision
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Company-paid life insurance
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Company-paid short- and long-term disability insurance
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401K Plan
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Flexible Spending Account
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Health Savings Account
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Employee Assistance Program
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Vacation and Personal Days
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Paid Holidays
Sales Field Executive APAC & EMEA
Director of Finance
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Oversee the activities of the corporate finance department for the accurate and timely dissemination of financial management reports including, but not limited to, internal and external monthly financial statements and annual audits and annual budgets.
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Analyze financial data and market trends to provide insights for strategic decision-making, investment opportunities, and growth initiatives.
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Input into annual budget and monthly forecasting. Improve methods of forecasting (ie cash forecasting tool, etc.)
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Play a critical role in continued automation journey in Finance and operations (ie. AI’s impact and role to help create time savings).
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Lead the ongoing assessment and mitigation of financial risks that could impact the organizations financial stability and growth.
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Ensure compliance with financial regulations, tax laws and reporting requirements. (ie. Withholding tax for US non-resident Franchise operations, global tax implications, etc).
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Assist the VP Finance with analysis / communication of the financial performance of various business lines both internally and externally.
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Support strategic decision making by providing financial analysis and insights to support strategic planning, potential acquisitions, investments and other major business decisions.
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Participate in a wide variety of special projects collaborating with department heads and compile those reporting needs to monitor the projects.
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Input and assessment of internal control environment while offering improvement suggestions, working with the team to implement improvements.
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Medical
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Dental
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Vision
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Company paid life insurance
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Company paid short- and long-term disability insurance
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401K Plan
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Flexible Spending Account
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Health Savings Account
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Employee Assistance Program
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Vacation and Personal Days
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Paid Holidays
Senior Manager Product Portfolio
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Accountable for oversight and management of the life cycle of DC face-to-face, live online, and on-demand e-learning core learning solutions that fit our brand architecture to produce:
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Inspiring Presenters
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Leaders who Build
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Powerful Youth Leaders
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Accountable for revenue and registration targets for core programs and forecasts and tracks data on a regular basis.
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Communicate with franchisees about the launch, updating, maintenance, and discontinuation of learning solutions.
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Manages the learning solutions for in-house (i.e. corporate) and public offerings.
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Creates and communicates pricing strategy recommendations.
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Provides or obtains content expertise to support core learning solutions.
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Maintains the master list of programs offered by Dale Carnegie.
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Partners with marketing to ensure the success of new and existing products in the marketplace.
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Is a part of the Products Leadership Team which influences strategy and execution for Dale Carnegie Products to ensure a robust portfolio of learning solutions.
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Works with product managers, product services, and accreditation specialists, as well as marketing, sales, franchising, and training team members to create, develop, and launch new and improved learning solutions that deliver on the brand promise.
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Oversees the development of all learning solutions developed for the global network of Dale Carnegie Training.
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Works with the project manager(s) to ensure that the development of learning solutions follows the product-to-market process to launch on time and on budget.
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Use instructional design skills to plan, design, develop, and evaluate learning solutions in various formats, including blended, eLearning, flipped, mobile, virtual, and traditional classroom approaches, with the potential to lead or outsource ID work to potential employees or outsource contractors.
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Applies adult learning theory to ensure the effectiveness of courses.
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Works with the team to organize course content to produce a curriculum that meets prescribed learning outcomes.
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Oversees the application of the ADDIE model to conceptualize training design, content, and delivery methodology.
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Works to create plans and strategies to update existing training courses and materials, utilizing industry best practices for course design and delivery in keeping with the design and intention of the original materials.
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Leverages global cultural awareness and experience in working with diverse stakeholders.
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Works with the team to use a disciplined instructional design approach to create blended solutions.
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Champions innovation in courseware
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Tests new ideas with and through the franchise network
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Works with the team to use development tools such as PowerPoint, Articulate Studio, Articulate Storyline or Adobe Captivate.
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Oversees activities related to assessments and assessment strategy. Assisting in identifying how assessments support engagement on new LMS system and new product deployment as identified by our franchisees and customers.
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Oversees activities related to accreditation standards related to ISO, ACCET and ACE protocols. Ensuring we maintain standards to support the quality initiatives to support tuition assistance, college credits and operational standards that undergird the quality of our products we offer to our franchisees and customers.
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Must be a team player who is committed to and lives the Dale Carnegie principles.
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Demonstrated project management skills; ability to manage multiple projects and meet deadlines.
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Experience leading and developing people.
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Ability to lead project teams made up of people who do not report to them.
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7+ years in product management
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Experience in product management with services or intangible products
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A strong working knowledge of the training industry
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Knowledge of Dale Carnegie training programs preferred.
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Cross-cultural awareness and sensitivity
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Fluency in English required, multiple languages a plus.
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Must be technologically independent and able to work as part of a virtual team.
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Fluency in design thinking, creative problem solving, or Agile preferred.
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Bachelor's degree required.
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MBA preferred.
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Up to 40% travel during normal business travel
Dale Carnegie & Associates, Inc. is an Equal Opportunity Employer and committed to creating a diverse and inclusive company culture. Dale Carnegie & Associates, Inc. does not discriminate against candidates and employees because of their disability, sex, race, gender identity, sexual orientation, religion, national origin, age, veteran status, or any other protected status under the law.
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Medical
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Dental
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Vision
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Company-paid life insurance
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Company-paid short- and long-term disability insurance
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401K Plan
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Flexible Spending Account
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Health Savings Account
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Employee Assistance Program
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Vacation and Personal Days
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Paid Holidays
Sales Field Executive Germany
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Develop franchise sales capabilities by both role modeling and supporting mid to large account selling.
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Grow the opportunity pipeline, generate profitable revenue growth and new client acquisition.
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Evaluate customers’ skills, needs and build productive long-lasting relationships
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Provide market insights to support the marketing strategy for consistent lead generation.
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Clearly understand and implement the regional sales plan, and accurately articulate the value proposition of the plan
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Qualify prospects and engage franchisee sales talent in the process.
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Use salesforce.com to track opportunities and accurately report on sales pipelines
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Help customers with ROI analysis (why to buy)
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Develop best practices for leading successful sales campaigns to midsized companies, working with marketing and other internal functions
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Develop a repeatable sales model that ensures consistent success and revenue growth
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Gather market and customer information and provide feedback on buying trends
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Identify new markets and business opportunities
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Research sales competition
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Work with the VP of Growth EMEA & APAC to develop “out of the box” sales strategies/models and evaluate their effectiveness
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Collaborate with DCT internal functions to opt
- Proven work experience of 3 - 5 years (with a minimum of 3 years in business 2 business arena)
- Consulting experience preferred
- Professional training, leadership development or business services industry experience preferred
- Familiarity with different sales techniques and pipeline management
- Strong communication (both written and oral), negotiation and interpersonal skills
- Self-motivated and driven
- Business savviness & solid understanding of the EMEA and or APAC region(s) and businesses
- Successfully worked in agile positions would be a plus
- Fluent in English and 1 of the EMEA and / or APAC key languages (French, German, Mandarin…etc.)
- Experience working in a virtual team environment
- Experience “in” or “with” the Learning Industry preferred
- Experience working with Salesforce.com or similar CRM
- Computer use competency
- BA/BS degree or equivalent
- Must reside in Germany
Want to become a Dale Carnegie Trainer?
Title of Role
Department: Corporate Marketing
Location: USA, New York, NY
Employment Type: Full Time
Essential Duties/Responsibilities (but not limited to):
- Set thought leadership and content marketing direction, aligned to the overall brand strategy and current workplace trends
- Collaborating with teams across the firm to deliver compelling insights
- Brainstorming content ideas and developing editorial calendars
- Establishing research program that serves as the foundation for the firm's thought leadership content strategy
- Oversee and manage company’s research, trends, and analysis requirements. Manages customer and buyer level research -conducting several custom research studies [qual + quant] with a goal of understanding customer journeys and how digital drives consideration and intent.
- Design and lead development of TL campaigns including original points of view, presentations, social media content, white papers, infographics, videos, and articles for third-party publications.
- Collaborate across the organization to integrate TL insights into sales strategies, product development, and executive team business decisions.
- Support sales enablement initiatives for internal sales department and a franchise network of nearly 200
- Develop B2B lead gen and go to marketing targeted strategies leveraging our thought leadership, a comprehensive media plan, event and sales strategy
Specialties:
- Passionate about the customer journey and research.
- Master’s degree in the related field of research, with good knowledge of Sales and Marketing. Ph.D. a plus
- Excellent communication and leadership qualities
- Excellent observation, analytical and managerial skills
- Sound knowledge in Marketing and Sales
