Work with Dale Carnegie
Chief Sales Officer
Department: Regional Growth/Managed Services
Direct Reports:
Reports To: CEO
Job Status: Exempt
Office Location: Virtual
Sales Strategy and Execution
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Develop and lead an integrated global sales strategy across Direct, Indirect, and NYCOE channels to drive revenue growth and market expansion.
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Collaborate with franchise leaders and the International Dale Carnegie Franchise Association (IDCFA) Board to align network needs with organizational strategy.
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Ensure consistent sales execution, revenue attainment, and profitability across all business units.
Financial Accountability and Operational Management
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Set budgets, sales quotas, and revenue targets; ensure expenses align with revenue expectations.
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Collaborate closely with CFO to monitor and improve margins for DC&A and franchisees, maintaining strong P&L performance for Direct, Indirect, and NYCOE units.
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Use data-driven insights to evaluate sales initiatives, ROI, and contribution margins, ensuring sustainable growth.
Sales Team Leadership
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Oversee international and domestic direct sales, indirect franchisee support, and NYCOE sales, driving client acquisition, pipeline development, and innovation.
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Lead, recruit, and develop a high-performing, collaborative sales team across all entities.
Franchisee and NYCOE Growth
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Strengthen franchisee sales through field support, programs, and training aligned with brand standards.
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Leverage the NYCOE as a center for sales innovation, best practice development, and regional growth.
Cross-Functional Collaboration
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Partner with Marketing, Product, Delivery, Finance, and Operations to ensure integrated efforts across lead generation, customer experience, and profitable delivery.
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Use field and NYCOE insights to inform service innovation and sales strategies.
Performance Management
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Establish and track Key Results Areas (KRAs) to monitor team and organizational sales performance.
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Provide regular updates to the CEO and executive leadership on sales performance and strategic initiatives.
Education:
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Bachelor’s degree in Business Administration, Sales, Marketing, or a related field required; MBA or equivalent advanced degree strongly preferred.
Required Experience:
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Overview – 15+ years of total sales and sales leadership experience, including both direct selling and managing sales organizations, consisting of:
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5–7+ years direct quota-carrying sales experience with a proven track record of meeting or exceeding personal sales targets.
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5–7+ years directly managing sales teams, including hiring, training, coaching, and performance management.
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5+ years in a senior sales leadership role (VP Sales, SVP Sales, CSO, CRO) with accountability for a national or global sales organization.
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Demonstrated success building and scaling sales teams and infrastructure in a B2B environment.
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Proven experience leading multi-channel sales organizations, including direct and indirect/franchise sales.
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Industry experience in training services, e-learning, SaaS, professional development, HR tech, or analogous complex B2B services preferred.
Sales Leadership & Management:
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Examples of building sales teams from the ground up and/or scaling existing teams.
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Track record of achieving team sales targets across multiple years as evidenced by results, sales awards, etc.
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Demonstrated success improving sales processes, increasing team productivity, and driving revenue growth and profitability.
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Experience developing compensation plans, sales territories, KPIs, and enablement programs.
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Strong understanding and use of CRM platforms, sales operations, forecasting, and reporting.
Direct Selling:
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Documented personal sales achievements, including closing large enterprise deals or significant mid-market accounts.
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Experience with consultative/solution-based selling models.
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Direct selling experience within B2B environments, preferably to HR, L&D, Talent Development, or C-level buyers.
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Leadership & Collaboration:
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Experience working closely with C-suite peers and reporting to CEO/Board.
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Demonstrated ability to lead by example, foster a culture of accountability, and inspire teams to peak performance.
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Strong cross-functional collaboration skills with marketing, operations, product, and customer success.
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Soft Skills & Leadership Style:
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Excellent communication, presentation, and executive influence skills.
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Proven ability to motivate, coach, and develop high-performing teams.
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Data-driven decision maker with a collaborative and transparent leadership style.
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Demonstrated success leading global or multi-market sales strategies, with international experience strongly preferred but not required.
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Experience collaborating with franchise or regional sales center models to balance network needs with corporate objectives preferred but not required.
Skills:
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Strategic thinker with a data-driven mindset, skilled at translating insights into measurable growth initiatives.
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Strong negotiation, communication, and presentation abilities across diverse, global audiences.
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Proficient in CRM platforms (Salesforce preferred) and sales enablement tools; familiar with business intelligence and analytics platforms.
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Effective at leading through influence in matrixed and multicultural environments.
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Skilled at aligning brand, marketing, product, and sales teams to drive cohesive go-to-market strategies.
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Tech-Savvy and Data-Oriented
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AI Expertise & Use – Specific examples of how she/he has used/is using AI in the sales management/leadership process, as well as how she/he is requiring AI use among salespeople to drive greater effectiveness.
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Proficiency with CRM systems (e.g., Salesforce), sales enablement tools, and performance dashboards.
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Familiarity with AI-driven sales technologies is a plus.
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Innovation & Continuous Improvement
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Introduce innovative sales models, digital tools, and training programs.
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Drive experimentation and fast learning cycles for go-to-market strategies.
Leadership & Cultural Fit:
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Embodies Dale Carnegie’s mission to enrich lives, acting as a cultural steward who champions trust, respect, and partnership.
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Leads with a highly collaborative, inclusive style, fostering high-performing, geographically dispersed teams.
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Navigates change, ambiguity, and complexity with resilience and a strong results focus.
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Inspires ownership, pride, and continuous growth, modeling a culture of accountability and innovation.
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Builds alignment across internal teams, franchisees, and clients, shaping forward-thinking, cohesive sales strategies.
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Balances strategic vision with disciplined execution, driving both near-term performance and long-term growth.
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Brings authenticity, optimism, and a relationship-driven approach to all internal and external interactions.
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Fosters shared purpose, engagement, and lasting value across the sales team, franchise network, and corporate leadership.
To apply for this position, please send your resume to HR@dalecarnegie.com
Senior Manager of Brand Marketing & Communications
Department: Marketing
Direct Reports: None
Reports To: VP Marketing
Job Status: Exempt – Full-time
Office Location: Remote
- Develop and execute a distinctive brand positioning, story, creative and communications plan, targeting large enterprise B2B buyers within the professional training and coaching market.
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Introduce B2B and B2C consumer-focused insights and direct/digital marketing strategies to deepen engagement with key constituents.
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Create synergistic marketing and communications programs to engage key stakeholders.
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Oversee the planning, development, and execution of marketing, branding, and advertising initiatives.
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Analyze market dynamics and translate them into actionable strategies to achieve enterprise objectives.
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Foster customer engagement and experience to drive acquisition, loyalty, retention, and advocacy.
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Develop and oversee a comprehensive communication plan leveraging PR and internal communication channels for company initiatives and CEO/executive team.
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Develop clear communication systems for internal and external stakeholders.
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Develop and manage the positioning and brand/promotional initiatives for all marketing and sales related activities, collateral, the website and franchise materials. Oversee an external creative resource and agency.
Ideal Candidate:
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Strong background in B2B and B2C brand marketing and communications.
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Proven track record of creating successful strategic marketing campaigns and initiatives.
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Visionary with a deep understanding of traditional and innovative marketing strategies.
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Experience in developing and implementing brand and marketing strategies, creative marketing materials, paid and owned media, social and digital, CRM, and analytics.
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Strong leadership, creative, analytical, and strategic thinking skills.
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Team player, collaborator
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Bachelor’s degree
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7+ years’ experience with a successful track record as a Manager or Director of a consultancy, agency and or brand.
To apply for this position, please send your resume to HR@dalecarnegie.com
Business Developer
Department: Regional Growth
Direct Reports: N/A
Reports To: VP Global Growth and Managed Services
Job Status: Exempt
Office Location: London Region Virtual (EMEA)
- Generate a consistent pipeline of qualified enterprise leads by identifying and engaging decision-makers across mid-to-large organizations.
- Initiate strategic outreach campaigns using a mix of digital channels, networking, and referrals to connect with senior leaders in HR, L&D, and business transformation.
- Set high-quality appointments that align with the sales team’s target accounts and revenue goals, ensuring strong conversion potential.
- Own the top-of-funnel process with precision - prospecting, qualifying, and nurturing leads to accelerate sales cycles.
- Collaborate with enterprise sales teams to tailor outreach strategies based on industry verticals, business challenges, and organizational priorities.
- Leverage CRM and analytics tools to track performance, optimize lead generation tactics, and report on key metrics such as lead quality, appointment conversion, and pipeline contribution.
- Continuously refine messaging and outreach based on market feedback, buyer behavior, and campaign performance to maximize engagement and ROI.
- Collaborate cross-functionally with sales and marketing to align messaging and maximize campaign impact.
- Continuously improve lead generation tactics based on data insights, market feedback, and performance metrics.
- Minimum 3 - 5 years of experience in business development or lead generation within the professional training, coaching, or HR services industry.
- Demonstrated success in generating leads that convert into revenue-generating opportunities.
- Deep understanding of the EMEA market is a strong advantage.
- Ability to navigate diverse business cultures.
- Strong communication, negotiation, and relationship-building skills.
- Highly self-driven with a results-first mindset and a passion for exceeding targets.
- Proficiency in CRM systems (e.g., Salesforce, HubSpot) and digital outreach tools.
- Fluent in English; additional EMEA languages are a strong advantage.
Performance Metrics:
- Number of qualified leads generated per month.
- Appointment-to-conversion ratio.
- Contribution to quarterly sales pipeline targets.
- CRM accuracy and activity tracking.
- Responsiveness and follow-up efficiency.
To apply for this position, please send your resume to HR@dalecarnegie.com
Franchise Sales Support Consultant, Digital Solutions
Department: Sales
Reports To: Senior Director of Franchise Sales Support
Job Status: Exempt - Full-time
Office Location: Remote
The Digital Sales Solutions Consultant is responsible for growing revenue by working both in open territory to sell digital and in-person solutions directly to organizations as well as with Franchisees to sell global and online solutions to their clients. Drive business for DC Unlimited Subscription opportunities directly with clients and by supporting franchises. Develop new business opportunities within the mid-sized to large enterprise training market.
- Open Territory Sales
- Prospect as needed to schedule client meetings to achieve sales targets.
- Prospect and sell in open (non-franchised) territories as assigned.
- Build relationships with organizations and sell DC Unlimited solutions directly to clients within open territories.
- Take initiative to follow up on leads quickly and thoroughly to ensure potential clients remain warm through the entire sales process.
- Hold discovery calls with clients in open territory
- Build client focused solutions with DC Unlimited Subscription or Digital solutions based on discovered client needs
- Work with digital team to properly establish solution according to client needs
- Schedule Launch calls with client stakeholders and, if applicable, selected participants to ensure their DC Unlimited training solutions begins smoothly and with confidence.
- Remain in contact with client throughout life cycle of their subscription plan with plan to renew business the following year.
- Upsell existing subscriptions
- Franchise Support DC Unlimited Sales:
- All the responsibilities mentioned above just including the franchise sales rep as primary client relationship manager. Supporting franchises in the same steps
- Establish strong relationships with franchisees assigned to you so they trust you to meet with their clients to collaborate and present learning solutions that require DC&A involvement.
- Review existing global accounts and create sales plans to expand them globally.
- Be the subject matter expert in DC Unlimited Solutions and Franchise Sales Support roles to ensure franchisees know, with confidence, their support from DC&A is sound and complete.
- Gain and maintain knowledge of products and content areas with the ability to communicate features and benefits that motivates sales reps and franchisees.
- Gain and maintain knowledge of in-person programs and competency models.
- Gain and maintain knowledge of assessments and ability to articulate difference between assessment options, wholesale pricing and suggested retail pricing.
- Collaborate with field sales and franchisees and team to help expand client solutions and grow business.
- Meet with global account selling franchisees to secure referrals outside of their territory.
- Work with enterprise solutions team to “package” digital solutions for each global account sold.
- BS/BA in Business
- 5 years of relevant experience in supporting sales teams
- Must be self-motivated with a proven track record supporting global sales organizations
- Must have sense of urgency when following up with people
- Candidate must be organized and experienced with sales cycle
- Must have experience with salesforce.com software
- Experience working with an indirect or channel sales model preferred
- Excellent communication skills
- Superb follow up skills
- Strong attention to detail
- Excellent customer service skills with welcoming and friendly attitude
- Adept at working in a team environment, virtual team experience preferred
- Excellent computer and software skills, ability and eagerness to learn new software quickly
Director of Enterprise Solutions, Americas
- Increase franchisee collections, DC&A revenue and repeat business by selling multi-year contracts to large enterprise clients.
- Build an effective territory sales plan by identifying franchised territories with the most growth potential, including:
- High-performing franchisees who need support selling and submitting global accounts, and who might agree to allow DC&A to expand those accounts beyond their original scope (growth services), or organize global deliveries on their behalf (managed services)
- Franchisees who are not meeting minimum annual production targets, enabling you to sell enterprise accounts in their territories.
- Smaller franchisees without enterprise account expertise who may want you to sell on their behalf (growth services).
- Establish strong relationships with these franchisees so they trust you to meet with their clients to collaborate and present learning solutions that require DC&A involvement.
- Review existing global accounts and create sales plans to expand them globally.
- Prospect as needed to ensure you schedule at least as many client meetings per month to achieve sales targets.
- Prospect and sell in open (non-franchised) territories as assigned.
- Gain and maintain knowledge of digital products and content areas with the ability to communicate features and benefits that motivates sales reps and franchisees.
- Gain and maintain knowledge of in-person programs and competency models.
- Gain and maintain knowledge of assessments and ability to articulate difference between assessment options, wholesale pricing and suggested retail pricing.
- Collaborate with field sales and franchisees and team-sell.
- Meet with global account selling franchisees to secure referrals outside of their territory.
- Meet with existing clients with business across territories with no central account management to secure global account agreements.
- Work with enterprise solutions team to “package” digital solutions for each global account sold.
- BS/BA in Business
- 5 years of relevant experience in supporting sales teams
- Must be self-motivated with a proven track record supporting global sales organizations
- Candidate must be organized and familiar with sales processes
- Experience with salesforce.com software
- Experience working with an indirect or channel sales model preferred
- Excellent communication skills
- Strong attention to detail, great follow-through
- Strong customer service skills and a friendly attitude
- Adept at working in a team environment, virtual team experience preferred
- Excellent computer and software skills, ability to learn new software quickly
- Fluent in Spanish is preferred
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Medical
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Dental
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Vision
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Company-paid life insurance
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Company-paid short- and long-term disability insurance
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401K Plan
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Flexible Spending Account
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Health Savings Account
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Employee Assistance Program
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Vacation and Personal Days
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Paid Holidays
Operations Manager, Managed Services
- Lead a dedicated, growing team of ten, responsible for the seamless operations of managed services.
- Collaborate with sales teams and franchisees to tailor and deliver global learning solutions, ensuring high satisfaction levels across training, assessment, and coaching.
- Engage with leaders and team members across EMEA, the US, and the Philippines to guarantee responsiveness and accuracy, fostering a culture of excellence.
- Mentor and develop a high-performing operations team, instilling a spirit of teamwork and innovation.
2. Process Improvement
- Proactively identify opportunities for process enhancement, implementing solutions to streamline efficiency and productivity.
- Utilize key performance indicators (KPIs) to inform and drive continuous improvement initiatives.
3. Resource Management
- Strategically manage resources, balancing team members, overhead, and direct costs to meet operational demands effectively.
4. Budget Management
- Oversee operational budgets, ensuring cost-effective management of resources.
- Implement cost-saving strategies without compromising service quality.
5. Quality Assurance
- Uphold stringent quality standards in all operations, maintaining high Net Promoter Scores (NPS) through rigorous quality control measures.
6. Risk Management
- Anticipate potential risks, devising strategies to mitigate their impact on operations.
7. Stakeholder Communication
- Foster transparent communication with stakeholders, providing regular updates and addressing concerns proactively.
- Solicit and incorporate franchisee feedback to refine processes and enhance communication.
- Maintain proactive communication with trainers and franchisees, ensuring alignment on project objectives.
8. Finance Coordination
- Ensure accurate and timely invoicing, maintaining close coordination with the finance department.
- Bachelor’s degree in business administration or a related field.
- Demonstrated expertise in operations management, with a preference for experience in learning solutions.
- Exceptional leadership and team management capabilities.
- Strong analytical, problem-solving, and decision-making skills.
- Proficiency in Microsoft Office Suite, especially Excel.
- Excellent communication and interpersonal abilities.
- Adaptability to thrive in a fast-paced and dynamic environment.
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Medical
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Dental
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Vision
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Company-paid life insurance
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Company-paid short- and long-term disability insurance
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401K Plan
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Flexible Spending Account
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Health Savings Account
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Employee Assistance Program
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Vacation and Personal Days
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Paid Holidays
- Bachelor’s degree in marketing, Business Administration, or related field.
- Proven experience in B2B marketing within the service industry, with a strong understanding of B2B sales cycles and customer journeys.
- Excellent written and verbal communication skills, with the ability to craft compelling content and articulate complex ideas.
- Proficiency in marketing automation and CRM tools (e.g., HubSpot, Salesforce) to manage campaigns and track performance.
- Strong analytical skills and data-driven thinking, with the ability to interpret and leverage marketing analytics and metrics.
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Medical
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Dental
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Vision
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Company-paid life insurance
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Company-paid short- and long-term disability insurance
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401K Plan
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Flexible Spending Account
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Health Savings Account
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Employee Assistance Program
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Vacation and Personal Days
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Paid Holidays
Lead Director of Product and Content Integration
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Lead and coordinate all product related activities for the eVolve Learning Platform for various learner’s engagement and integrate DC&A’s unique delivery methodology in trainer-led programs.
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Works with product managers, product services, and accreditation specialists as well as marketing, sales, franchising, and training team members to create, develop, and launch new and improved learning solutions that deliver on the brand promise.
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Oversees the development of all learning solutions developed for the global network of Dale Carnegie Training.
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Works with project manager(s) to ensure that the development of learning solutions follows the product-to-market process to launch on time and on budget.
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Mentors and guides a team of instructional/product designers to plan, design, develop, and evaluate learning solutions in a variety of formats including blended, eLearning, flipped, mobile, virtual, and traditional classroom approaches to support the eVolve Learning platform.
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Works with the team to organize course content to produce curriculum that meets prescribed learning outcomes.
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Works hand-in-hand with DC&A and Franchisees on implementing concepts in our centers & delivered digitally that are designed around the consumer and demonstrate leading innovation ideas and concepts.
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Leads innovation by actively participating in the development of new concepts, services and product development, demand drivers and implementation plans.
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Assesses new opportunities and trends that are emerging within the training and self-improvement industry including disruptive technologies and provides a perspective on risk/ability to recreate though a Dale Carnegie lens and that support our current business model.
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Oversees and works with individuals and businesses to identify, explore, and analyze new opportunities and develop new strategic business initiatives that support growth objectives of the organization.
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Develops customer focus groups (in partnership with Director of Research) and uses feedback from customers to gain insight into the market. Apply learnings to improve both future and current technology & products.
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Bachelor's degree in related field
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Experience working in the classroom as a trainer/facilitator
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Experience managing a team, preferably a virtual team
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Experience working with the development of soft-skills training
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A strong working knowledge of instructional design for classroom, eLearning and blended environments
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Working knowledge of instructional design tools & methodologies
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Demonstrated skills in developing and delivering innovative, creative, courseware
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Proficient experience with authoring tools such as Articulate Studio, Articulate Storyline and Captivate (a plus), and/or other comparable development tools
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Must be technologically independent and able to work as part of a virtual team
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Demonstrated project management skills; ability to supervise and manage multiple projects and meet deadlines.
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5+ years of experience with product and technology/platform development
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Knowledge of the Learning Industry (adult learning) and/or Professional Development Field are desired
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Overall aesthetic sensibility with the ability to visualize, conceptualize and imagine new customer solutions
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Passion for human centered design and past application
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On hands experience in an agile organization, leading the design and measurement of new initiatives
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Love of developing human potential
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Medical
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Dental
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Vision
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Company-paid life insurance
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Company-paid short- and long-term disability insurance
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401K Plan
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Flexible Spending Account
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Health Savings Account
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Employee Assistance Program
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Vacation and Personal Days
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Paid Holidays
Sales Manager
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Produces substantial top-line revenue over the course of the first 9 to 12 months on the job.
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Keeps informed of new products and go-to-market strategy.
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Earns the trust and respect of the existing COE sales team members.
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Leads and manages sales team.
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Develops and increases sales revenues to meet assigned targets.
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Develop and coach sales teams for greater responsibility and growth.
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Oversee the process of recruiting and retaining the sales team members of the Center and ensure that the standards, values, and culture never deteriorate.
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Achieve sales goals that align with the budget for the New York Center of Excellence.
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Tracking vital information through Salesforce and other tools on the Center’s pipeline, closed/won, revenue.
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Reporting vital information on the Center’s overall sales performance to Senior Leadership.
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Bachelor’s degree required plus minimum 5 years’ experience in B2B C-Level sales.
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Track record of meeting or exceeding sales goals individually.
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Strong background in developing and understanding the process or techniques of promoting and selling intangible business solutions.
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Extensive experience using Salesforce to measure and drive sales performance.
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Good sense of administrative and business practices.
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Experience leading business development initiatives.
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Strong business and financial acumen.
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An entrepreneurial approach in forging relationships with organizations and their leaders.
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Must possess a high level of interpersonal skills including people development.
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Ability to interact and communicate effectively with individuals at all levels of the organization.
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Must possess excellent written communication skills.
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Solid Consultative Sales background where one approaches an opportunity acting more like an advisor/consultant rather than a Salesperson to ensure that we are selling solutions based on the clients and problems (not just selling a product/tangible good).
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Successful sales leader with a strategic approach to consultative sales.
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Effective sales coach that has successfully hired, motivated & developed teams for greater responsibility and growth (Account Management/Business Development).
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Has had experience with and successfully managed P&L/budget responsibility.
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A leader of people with strong team-building resources that align with our Relationship Principles & Legacy.
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Ability to consistently achieve team sales targets regardless of circumstances.
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Medical
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Dental
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Vision
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Company-paid life insurance
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Company-paid short- and long-term disability insurance
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401K Plan
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Flexible Spending Account
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Health Savings Account
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Employee Assistance Program
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Vacation and Personal Days
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Paid Holidays
Sales Field Executive APAC & EMEA
Director of Finance
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Oversee the activities of the corporate finance department for the accurate and timely dissemination of financial management reports including, but not limited to, internal and external monthly financial statements and annual audits and annual budgets.
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Analyze financial data and market trends to provide insights for strategic decision-making, investment opportunities, and growth initiatives.
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Input into annual budget and monthly forecasting. Improve methods of forecasting (ie cash forecasting tool, etc.)
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Play a critical role in continued automation journey in Finance and operations (ie. AI’s impact and role to help create time savings).
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Lead the ongoing assessment and mitigation of financial risks that could impact the organizations financial stability and growth.
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Ensure compliance with financial regulations, tax laws and reporting requirements. (ie. Withholding tax for US non-resident Franchise operations, global tax implications, etc).
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Assist the VP Finance with analysis / communication of the financial performance of various business lines both internally and externally.
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Support strategic decision making by providing financial analysis and insights to support strategic planning, potential acquisitions, investments and other major business decisions.
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Participate in a wide variety of special projects collaborating with department heads and compile those reporting needs to monitor the projects.
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Input and assessment of internal control environment while offering improvement suggestions, working with the team to implement improvements.
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Medical
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Dental
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Vision
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Company paid life insurance
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Company paid short- and long-term disability insurance
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401K Plan
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Flexible Spending Account
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Health Savings Account
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Employee Assistance Program
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Vacation and Personal Days
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Paid Holidays
Senior Manager Product Portfolio
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Accountable for oversight and management of the life cycle of DC face-to-face, live online, and on-demand e-learning core learning solutions that fit our brand architecture to produce:
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Inspiring Presenters
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Leaders who Build
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Powerful Youth Leaders
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Accountable for revenue and registration targets for core programs and forecasts and tracks data on a regular basis.
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Communicate with franchisees about the launch, updating, maintenance, and discontinuation of learning solutions.
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Manages the learning solutions for in-house (i.e. corporate) and public offerings.
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Creates and communicates pricing strategy recommendations.
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Provides or obtains content expertise to support core learning solutions.
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Maintains the master list of programs offered by Dale Carnegie.
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Partners with marketing to ensure the success of new and existing products in the marketplace.
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Is a part of the Products Leadership Team which influences strategy and execution for Dale Carnegie Products to ensure a robust portfolio of learning solutions.
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Works with product managers, product services, and accreditation specialists, as well as marketing, sales, franchising, and training team members to create, develop, and launch new and improved learning solutions that deliver on the brand promise.
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Oversees the development of all learning solutions developed for the global network of Dale Carnegie Training.
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Works with the project manager(s) to ensure that the development of learning solutions follows the product-to-market process to launch on time and on budget.
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Use instructional design skills to plan, design, develop, and evaluate learning solutions in various formats, including blended, eLearning, flipped, mobile, virtual, and traditional classroom approaches, with the potential to lead or outsource ID work to potential employees or outsource contractors.
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Applies adult learning theory to ensure the effectiveness of courses.
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Works with the team to organize course content to produce a curriculum that meets prescribed learning outcomes.
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Oversees the application of the ADDIE model to conceptualize training design, content, and delivery methodology.
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Works to create plans and strategies to update existing training courses and materials, utilizing industry best practices for course design and delivery in keeping with the design and intention of the original materials.
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Leverages global cultural awareness and experience in working with diverse stakeholders.
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Works with the team to use a disciplined instructional design approach to create blended solutions.
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Champions innovation in courseware
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Tests new ideas with and through the franchise network
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Works with the team to use development tools such as PowerPoint, Articulate Studio, Articulate Storyline or Adobe Captivate.
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Oversees activities related to assessments and assessment strategy. Assisting in identifying how assessments support engagement on new LMS system and new product deployment as identified by our franchisees and customers.
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Oversees activities related to accreditation standards related to ISO, ACCET and ACE protocols. Ensuring we maintain standards to support the quality initiatives to support tuition assistance, college credits and operational standards that undergird the quality of our products we offer to our franchisees and customers.
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Must be a team player who is committed to and lives the Dale Carnegie principles.
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Demonstrated project management skills; ability to manage multiple projects and meet deadlines.
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Experience leading and developing people.
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Ability to lead project teams made up of people who do not report to them.
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7+ years in product management
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Experience in product management with services or intangible products
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A strong working knowledge of the training industry
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Knowledge of Dale Carnegie training programs preferred.
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Cross-cultural awareness and sensitivity
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Fluency in English required, multiple languages a plus.
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Must be technologically independent and able to work as part of a virtual team.
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Fluency in design thinking, creative problem solving, or Agile preferred.
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Bachelor's degree required.
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MBA preferred.
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Up to 40% travel during normal business travel
Dale Carnegie & Associates, Inc. is an Equal Opportunity Employer and committed to creating a diverse and inclusive company culture. Dale Carnegie & Associates, Inc. does not discriminate against candidates and employees because of their disability, sex, race, gender identity, sexual orientation, religion, national origin, age, veteran status, or any other protected status under the law.
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Medical
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Dental
-
Vision
-
Company-paid life insurance
-
Company-paid short- and long-term disability insurance
-
401K Plan
-
Flexible Spending Account
-
Health Savings Account
-
Employee Assistance Program
-
Vacation and Personal Days
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Paid Holidays
Sales Field Executive Germany
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Develop franchise sales capabilities by both role modeling and supporting mid to large account selling.
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Grow the opportunity pipeline, generate profitable revenue growth and new client acquisition.
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Evaluate customers’ skills, needs and build productive long-lasting relationships
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Provide market insights to support the marketing strategy for consistent lead generation.
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Clearly understand and implement the regional sales plan, and accurately articulate the value proposition of the plan
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Qualify prospects and engage franchisee sales talent in the process.
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Use salesforce.com to track opportunities and accurately report on sales pipelines
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Help customers with ROI analysis (why to buy)
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Develop best practices for leading successful sales campaigns to midsized companies, working with marketing and other internal functions
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Develop a repeatable sales model that ensures consistent success and revenue growth
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Gather market and customer information and provide feedback on buying trends
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Identify new markets and business opportunities
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Research sales competition
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Work with the VP of Growth EMEA & APAC to develop “out of the box” sales strategies/models and evaluate their effectiveness
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Collaborate with DCT internal functions to opt
- Proven work experience of 3 - 5 years (with a minimum of 3 years in business 2 business arena)
- Consulting experience preferred
- Professional training, leadership development or business services industry experience preferred
- Familiarity with different sales techniques and pipeline management
- Strong communication (both written and oral), negotiation and interpersonal skills
- Self-motivated and driven
- Business savviness & solid understanding of the EMEA and or APAC region(s) and businesses
- Successfully worked in agile positions would be a plus
- Fluent in English and 1 of the EMEA and / or APAC key languages (French, German, Mandarin…etc.)
- Experience working in a virtual team environment
- Experience “in” or “with” the Learning Industry preferred
- Experience working with Salesforce.com or similar CRM
- Computer use competency
- BA/BS degree or equivalent
- Must reside in Germany
Want to become a Dale Carnegie Trainer?
Title of Role
Department: Corporate Marketing
Location: USA, New York, NY
Employment Type: Full Time
Essential Duties/Responsibilities (but not limited to):
- Set thought leadership and content marketing direction, aligned to the overall brand strategy and current workplace trends
- Collaborating with teams across the firm to deliver compelling insights
- Brainstorming content ideas and developing editorial calendars
- Establishing research program that serves as the foundation for the firm's thought leadership content strategy
- Oversee and manage company’s research, trends, and analysis requirements. Manages customer and buyer level research -conducting several custom research studies [qual + quant] with a goal of understanding customer journeys and how digital drives consideration and intent.
- Design and lead development of TL campaigns including original points of view, presentations, social media content, white papers, infographics, videos, and articles for third-party publications.
- Collaborate across the organization to integrate TL insights into sales strategies, product development, and executive team business decisions.
- Support sales enablement initiatives for internal sales department and a franchise network of nearly 200
- Develop B2B lead gen and go to marketing targeted strategies leveraging our thought leadership, a comprehensive media plan, event and sales strategy
Specialties:
- Passionate about the customer journey and research.
- Master’s degree in the related field of research, with good knowledge of Sales and Marketing. Ph.D. a plus
- Excellent communication and leadership qualities
- Excellent observation, analytical and managerial skills
- Sound knowledge in Marketing and Sales
