Human by Design: Future-Proofing Yourself in an AI-Driven World

A Joint Training Experience by Dale Carnegie & Matt Britton

As artificial intelligence transforms the way we work, the most successful professionals will be those who embrace technology while mastering the people skills machines can’t replicate.

Human by Design is a training experience that prepares professionals to thrive at the intersection of human potential and artificial intelligence.

Co-created by Dale Carnegie Training and futurist Matt Britton, this course blends Dale Carnegie’s century-long legacy of excellence in human relations with Britton’s forward-thinking insights on AI, work, and the future of skills.

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Become a future-ready leader who can bridge the gap between technology and humanity.

Who Should Attend

Mid-Level and Senior Leaders

Change agents focused on leading by example, championing the use of technology, and creating a culture of exploration, confidence, innovation, and performance

Client-Facing Professionals

Sales & Service Professionals wanting to build trust and rapport in AI-supported customer interactions to accelerate sales revenue and service scores

Emerging Professionals & Leaders

Early-career professionals + mid-level leaders seeking to build confidence with AI tools, stay relevant, and stand out in hybrid teams with powerful people skills

Technical or Subject Matter Experts

Technical leaders who have built their career around expertise in a specific field and are looking to enhance their influence, communication, and leadership presence while future-proofing their roles as change leaders

Course Objectives

Take greater initiative in uncertain or tech-led environments, learning to act with confidence even when the path forward is unclear.
Master communication, innovative thinking, and relationship building to lead and influence in the digital age.
Develop technical sufficiency to work confidently with AI tools, without needing to be a technical expert.
Collaborate across human and AI hybrid teams with clarity and purpose, building trust and alignment in digitally integrated settings.
Strengthen determination and resilience, developing the mindset to stay motivated and grounded through rapid change.

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About Matt Britton

Matt Britton is a leading expert on consumer trends, marketing, and the future of business, with over two decades of experience helping the world’s top brands adapt to an ever-changing landscape. He is the Founder and CEO of Suzy, a cutting-edge consumer insights platform that has raised over $100 million in venture capital and works with leading companies like Coca-Cola, Google, Procter & Gamble, and Nike to provide real-time data for smarter decision-making.

Before Suzy, Matt was the Founder and CEO of MRY, a pioneering social media and youth marketing agency that grew to become one of the most influential firms of its kind. Under his leadership, MRY was named "Social Media Agency of the Year" by Mashable and worked with global brands such as Visa, Heineken, and Microsoft. The agency was acquired by the Publicis Groupe in 2011, further cementing Matt’s reputation as a trailblazer in the marketing world.

Matt is also a bestselling author and thought leader. His first book, “YouthNation”, offered a blueprint for understanding the cultural and economic shifts driven by millennials, while his upcoming book, Generation AI, explores the impact of Gen Alpha and artificial intelligence on business, culture, and society. Released in May 2025, “Generation AI” has already been recognized as essential reading for leaders preparing for the future.

Each phase is thoughtfully designed to help you develop a specific skill.

Phase One

Confident Communication & Relationships

Phase One will help you master the communication skills necessary in today’s demanding business environment. You will learn to strengthen interpersonal relationships and develop a self-assured attitude, instilling confidence and enthusiasm in your workplace.

Phase Two

Organizational & People Leadership

In Phase Two, you will learn proven methods for developing engaged, high-performing teams. You will learn to build a culture where team members are confident in their abilities, empowered to take action, enthusiastic to deliver results, and inspired to make a difference.

Phase Three

Influence

In Phase Three, you’ll learn to evolve transactional working relationships into strategic partnerships. Strategic partnerships create value – whether they are with internal stakeholders, or external clients. This phase will improve how you “sell” yourself and your ideas and develop a network of trust.

Phase Four

Leadership Presence

Phase Four focuses on structuring effective messages that will build credibility, enhance group interactions, and clearly convey your ideas. The environment is supportive. The work is intense. And the results are outstanding. It is an experience that makes a marked difference in organizational results. You’ll see measurable gains in better communication, enhanced personal and corporate image, and ultimately, your leadership presence.

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We can also deliver Human by Design for your team - onsite or at one of Dale Carnegie's training locations.

“This experience truly transformed how I viewed myself and gave me a lot of confidence. I used to think that I wouldn't be able to progress to manage a larger team but now I have all the tools I need. Thank you to all my trainers for seeing what's possible!”

Kaley M.

One-on-One Coaching

Gain valuable insights to catapult your leadership.

YOUR GOALS

What do you want to achieve with your coach?

"I want to enhance my executive presence."
"How can I best prepare for my next leadership role?"
"I want to connect better with my peers and my team."
"How can I better manage my stress and anxiety?"

YOUR COACH

Dale Carnegie coaches go through an extensive coaching certification process to ensure quality and consistency in every session. Your coach has:

Extensive experience coaching leaders - from emerging leaders to seasoned executives
Real-world leadership experiences
A commitment to the Dale Carnegie methodology, which focuses on both emotional and behavioral shifts

Questions? We're here to help.

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