Dale Carnegie Leadership Experience

When you look at successful people, what do you see? Confidence. Competence. Enthusiasm. They’re engaged in all aspects of their work and life, inspiring others as they lead by example.
Phase One will help you master the communication skills necessary in today’s demanding business environment. You will learn to strengthen interpersonal relationships and develop a self-assured attitude, instilling confidence and enthusiasm in your workplace.

The essence of Phase One is captured in three fundamental ideas:

1. Replace fear with courage.
2. It’s not about me, but it’s up to me.
3. Build on strengths and start from where you are.

Learn How To:

• Communicate more confidently.
• Build trust and persuade people to take action. 
• Project an enthusiastic attitude.
• Energize and engage listeners. 
• Communicate logically, clearly, and concisely.
• Manage stress and minimize worry.
• Strengthen relationships.
• Give constructive feedback that empowers others.
• Use 3 proven processes to recall names and facts to demonstrate competence.

In Phase Two, you will learn proven methods for developing engaged, high-performing teams. You will learn to build a culture where team members are confident in their abilities, empowered to take action, enthusiastic to deliver results and inspired to make a difference.

The essence of Phase Two is captured in three fundamental ideas:

1. A leader’s job is to develop people and get results.
2. Mangers see “what is” and leaders see “what’s possible.”
3. Accountability starts with clarity around expectations.

Learn how to:

• Drive innovation
• Master the 8-step Planning Process
• Algin performance goals with strategy
• Apply effective coaching techniques
• Empower others and hold them accountable
• Learn the 8-step Delegation Process

In Phase Three, you’ll learn to evolve transactional working relationships into strategic partnerships. Strategic partnerships create value – whether they are with internal stakeholders, or external clients. This phase will improve how you “sell” yourself and your ideas and develop a network of trust.

The essence of Phase Three is captured in three fundamental ideas:

1. How you think about yourself as an influencer is a big deal.
2. There is an influence process and your job is to help people through it.
3. Practicing a known process and learning fundamentals is a prerequisite to “adapting things to fit your influence style”.

Learn how to:

• Build trust and strengthen relationships
• Gain credibility and visibility
• Collaborate with internal and external clients productively
• Develop a personal reputation that will expand influence
• Become a true consultant to stakeholders
• Move from addressing tactical needs to developing strategic partnerships

Phase Four focuses on structuring effective messages that will build credibility, enhance group interactions, and clearly convey your ideas. The environment is supportive. The work is intense. And the results are outstanding. It is an experience that makes a marked difference in
organizational results. You’ll see measurable gains in better communication, enhanced personal and corporate image, and ultimately, your leadership presence.

The essence of Phase Four is captured in three fundamental ideas:

1. Making presentations is a form of public leadership.
2. You can increase your ability to influence any audience to take action.
3. The presenter is the real message.

Learn how to:

• Persuade your audience using powerful evidence
• Lead effective Q&A sessions
• Communicate with clarity and certainty
• Interact with natural and composed demeanor
• Illustrate complex material directly and simply