Human by Design: Future-Proofing Yourself in an AI-Driven World
About
Artificial intelligence is transforming every industry, every role, and the way work gets done. For many professionals, that change creates uncertainty, skepticism, and concern about what the future holds.
Human by Design helps people move beyond uncertainty and develop the mindset, confidence, and adaptability needed to thrive in the Age of AI.
This interactive learning experience combines Dale Carnegie's proven human relations principles with practical insights about how AI is reshaping work. Participants learn how to embrace change, overcome resistance, build confidence with emerging technology, and focus on the uniquely human capabilities that create value in an increasingly AI-enabled workplace.
Rather than teaching technical AI skills, Human by Design helps participants understand what AI means for their work, their careers, and their future, while building the confidence to use AI as a catalyst for growth rather than a threat to success.
Not seeing a date or location that works? Consider our Live Virtual Instructor Led Program Format
Course Objectives:
Who should attend?
Mid-Level and Senior Leaders
Change agents focused on leading by example, championing the use of technology, and creating a culture of exploration, confidence, innovation, and performance
Client-Facing Professionals
Sales & Service Professionals wanting to build trust and rapport in AI-supported customer interactions to accelerate sales revenue and service scores.
Emerging Professionals & Leaders
Early-career professionals + mid-level leaders seeking to build confidence with AI tools, stay relevant, and stand out in hybrid teams with powerful people skills
Technical or Subject Matter Experts
Technical leaders who have built their career around expertise in a specific field and are looking to enhance their influence, communication, and leadership presence while future proofing their roles as change leaders
What You’ll Learn
Understand the AI-Human Era
- How AI is transforming work, careers, and organizations
- How to recognize opportunities within change and uncertainty
- What remains uniquely human in an AI-enabled workplace
Build Confidence for the Future
- Moving from resistance and apprehension to curiosity and action
- Developing a future-ready mindset
- Understanding how to work effectively alongside AI
Take Initiative and Adapt
- Acting confidently in rapidly changing environments
- Identifying opportunities and solving problems proactively
- Building habits that support continuous learning and growth
Strengthen Human-AI Collaboration
- Communicating effectively with and through AI tools
- Combining technology, human judgment, and critical thinking
- Collaborating successfully in human-AI workplaces
Develop Your Human Advantage
- Building trust, credibility, and strong relationships
- Strengthening resilience and emotional agility
- Communicating with empathy, influence, and impact
Why You Want To Learn It
The greatest risk in the Age of AI is not the technology itself. The greatest risk is failing to engage with it.
Organizations need people who can adapt, learn, and confidently navigate change. Human by Design helps participants build the mindset and confidence needed to embrace the opportunities created by AI, rather than fearing the disruption it brings.
Participants leave with greater confidence, stronger adaptability, and a clearer understanding of how they can remain relevant, valuable, and successful as technology continues to evolve.
How It Will Help You
This course is not about becoming a coder or data scientist - it's about becoming a future-ready leader who can bridge the gap between technology and humanity.
Competencies
- AI Readiness
- Adaptability & Resilience
- Growth Mindset
- Initiative & Critical Thinking
- Communication & Collaboration
- Emotional Intelligence & Relationship Building
The Dale Carnegie® methodology is time-tested with thousands of testimonials attesting that it works. From the very start, on an individual level, you will set stretch goals and with the support of the social learning environment, the ‘in-the-moment’ coaching by the highly trained facilitators, the accountability to commitments, progress will be visible to yourself and others. In the Dale Carnegie® methodology, we focus on building strengths to overpower our weaknesses. We believe that everyone has inherent greatness, and it simply needs to be identified and nurtured.
Matt Britton is a leading expert on consumer trends, marketing, and the future of business, with over two decades of experience helping the world’s top brands adapt to an ever-changing landscape. He is the Founder and CEO of Suzy, a cutting-edge consumer insights platform that has raised over $100 million in venture capital and works with leading companies like Coca-Cola, Google, Procter & Gamble, and Nike to provide real-time data for smarter decision-making.
Before Suzy, Matt was the Founder and CEO of MRY, a pioneering social media and youth marketing agency that grew to become one of the most influential firms of its kind. Under his leadership, MRY was named "Social Media Agency of the Year" by Mashable and worked with global brands such as Visa, Heineken, and Microsoft. The agency was acquired by the Publicis Groupe in 2011, further cementing Matt’s reputation as a trailblazer in the marketing world.
Matt is also a bestselling author and thought leader. His first book, “YouthNation”, offered a blueprint for understanding the cultural and economic shifts driven by millennials, while his upcoming book, Generation AI, explores the impact of Gen Alpha and artificial intelligence on business, culture, and society. Released in May 2025, “Generation AI” has already been recognized as essential reading for leaders preparing for the future.
