Preparing People for Success with Generative AI
Benefit of this White Paper
The workplace is undergoing a new revolution driven by generative AI, where smart machines have the potential to transform the way we work.
This rate of change feels even more rapid than previous technological advancements. As organizations invest in AI and expect employees to integrate it into their workday, there are uncertainties, risks, and fears about its role.
This white paper addresses these challenges by exploring how organizations can help employees overcome anxiety, embrace new technology, and harness their productivity. By emphasizing the unique strengths of human workers, organizations can provide employees with the tools needed to be agile, resilient, and successfully partner with AI.
What You'll Learn With It
This white paper provides valuable perspective on employee attitudes toward AI and the crucial intersection of human and machine performance. Insights are drawn from Dale Carnegie's 2019 global survey (3,500+ employees across 11 countries), in-depth interviews, and studies from leading experts like McKinsey, Deloitte, Pew Research, Goldman Sachs, Microsoft. Discover how people and AI can work together for better performance.
- Employees are more than three times more likely to be extremely positive about AI when they trust their leaders.
- A lack of trust in leaders to make the right decisions about AI was a barrier to effective adoption, with less than half (45%) of employees indicating a high level of trust.
- Most people (55%) are comfortable with the use of AI at work, preferring AI involvement to sole human decision-making, provided humans retain control.
- Seventy percent of employees surveyed were positive about AI taking on routine tasks to allow them to focus on more meaningful work.
Why You Need It
Resilience, or being able to bounce back from adversity to adapt and change, is not an inherent skill that an employee either has or doesn’t have. Instead, the ability to withstand and recover from change can be learned, developed, and strengthened over time.
In our survey, a lack of trust in leaders to make the right decisions about AI was a barrier to effective AI adoption. Less than half, or 45%, of employees indicated a high level of trust in leadership to make the right decision about implementing AI. Employees learning to cope and be resilient to change need to feel psychologically safe to do so.
What You'll Do With It
This white paper introduces mindset and leadership shifts that can help organizations build strong partnerships between humans and new AI technology, including:
- Organizations can use generative AI to enhance employees’ workflow
- Employees are optimistic about AI when they trust their leaders
- Building trust makes employees more resilient toward new AI applications
- Employees who embrace agility take to using generative AI more quickly and effectively
- Emotional intelligence can act as a counterbalance to generative AI limitations
- Organizations should make all employees aware of the limitations of generative AI tools
Effective human-machine partnerships are the key to success with generative AI. Download the white paper today to prepare your organization and employees to successfully adopt AI tools and workflows.
