Human by Design: Future-Proofing Yourself in an AI-Driven World
About
As artificial intelligence transforms the way we work, the most successful professionals will be those who embrace technology while mastering the people skills machines can’t replicate. Gain both the AI-era competencies needed to stay relevant and the interpersonal skills that build trust, influence, and resilience in a fast-changing world.
Who should attend?
Mid-Level and Senior Leaders
Change agents focused on leading by example, championing the use of technology, and creating a culture of exploration, confidence, innovation, and performance
Client-Facing Professionals
Sales & Service Professionals wanting to build trust and rapport in AI-supported customer interactions to accelerate sales revenue and service scores.
Emerging Professionals & Leaders
Early-career professionals + mid-level leaders seeking to build confidence with AI tools, stay relevant, and stand out in hybrid teams with powerful people skills
Technical or Subject Matter Experts
Technical leaders who have built their career around expertise in a specific field and are looking to enhance their influence, communication, and leadership presence while future proofing their roles as change leaders
What You’ll Learn
Human by Design is a training experience that prepares professionals to thrive at the intersection of human potential and artificial intelligence. Co-created by Dale Carnegie Training and futurist Matt Britton, this program blends Dale Carnegie’s century-long legacy of excellence in human relations with Britton’s forward-thinking insights on AI, work, and the future of skills.
Why You Want To Learn It
As AI continues to reshape the workplace, the most successful professionals will be those who embrace technology while mastering the uniquely human capabilities that machines cannot replicate, such as empathy, influence, adaptability, and emotional intelligence.
How It Will Help You
This course is not about becoming a coder or data scientist - it's about becoming a future-ready leader who can bridge the gap between technology and humanity.
Competencies
| Future-Ready Skills (Matt Britton) | Human-Centered Skills (Dale Carnegie) |
| Taking Initiative | Confidence, Courage to Act |
| Technical Sufficiency | Communication Clarity, Digital Fluency |
| Determination | Positive Attitude, Resilience |
| Collaboration | Empathy, Influence, Trust-Based Relationships |
The Dale Carnegie® methodology is time-tested with thousands of testimonials attesting that it works. From the very start, on an individual level, you will set stretch goals and with the support of the social learning environment, the ‘in-the-moment’ coaching by the highly trained facilitators, the accountability to commitments, progress will be visible to yourself and others. In the Dale Carnegie® methodology, we focus on building strengths to overpower our weaknesses. We believe that everyone has inherent greatness, and it simply needs to be identified and nurtured.
Matt Britton is a leading expert on consumer trends, marketing, and the future of business, with over two decades of experience helping the world’s top brands adapt to an ever-changing landscape. He is the Founder and CEO of Suzy, a cutting-edge consumer insights platform that has raised over $100 million in venture capital and works with leading companies like Coca-Cola, Google, Procter & Gamble, and Nike to provide real-time data for smarter decision-making.
Before Suzy, Matt was the Founder and CEO of MRY, a pioneering social media and youth marketing agency that grew to become one of the most influential firms of its kind. Under his leadership, MRY was named "Social Media Agency of the Year" by Mashable and worked with global brands such as Visa, Heineken, and Microsoft. The agency was acquired by the Publicis Groupe in 2011, further cementing Matt’s reputation as a trailblazer in the marketing world.
Matt is also a bestselling author and thought leader. His first book, “YouthNation”, offered a blueprint for understanding the cultural and economic shifts driven by millennials, while his upcoming book, Generation AI, explores the impact of Gen Alpha and artificial intelligence on business, culture, and society. Released in May 2025, “Generation AI” has already been recognized as essential reading for leaders preparing for the future.
